- We understand how important personal information is and we comply with the laws related to protection and handling of personal information.
We will use customer information for the following purposes.
- To respond to a customer inquiry
- Sending direct mail, catalogue, and E-mail information about our products and gear manufacturing services
- Identifying customer needs and trends in order to improve our services
We manage the individual information provided by customers properly and do not disclose any information to third parties with the exception of the following cases.
- When we have the prior consent of the customer
- When providing to a third party such as a contracted affiliate, our related company or our overseas distributor in order to accomplish the requested task
In addition, for inquiries from overseas customers, there are times when our overseas distributors respond to the customers directly.
Kohara Gear Industry Co.,Ltd.